Alitisam Relief Program Association - Humanitarian Aid For The World

Donation Information.

We depend on our donors to implement our humanitarian projects, to keep our operations going; to pay salaries and other overhead. Without your donations, all the plans will become impossible to implement. We pay salaries because we also hired staff to manage and run our activities. They are working full time and they are very important to us and without them we cannot move and nothing were done.

As a Muslim NGO, we used the guideline on the distribution of zakat (tithe) where the Amil (the zakat collector) is entitled to a maximum of one-eighth of the total collection. This is the general guideline to benchmark the maximum that we can spend on overhead out of the total donations collected.

We value and appreciate any amount of donations given to us. We will exercise maximum care to ensure that your donations reach the rightful recipients and every project that is implemented is beneficial to the community. We, through our field staff or our volunteers at the location, will make our visit as frequently as possible after the project has been implemented to see that the person/s to whom that we have entrusted to be the Project Caretaker/s is doing their job as we agreed before project implementation.

DONATE TO A CHARITY YOU WOULD LIKE TO MAKE A DIFFERENCE

Al-I’tisam Relief Program Association would like to thank all of you who have donated and continuously contributing to our humanitarian projects. We accept online payments from various local banks as mentioned below.

For your information, we are using ToyyibPay & JomPAY as our trusted 3rd-party online payment gateway. Rest assured, all transactions & donor information are safe and secured.

Once again, thank you all in advance.

JomPAY Logo

STEP 1

Log in to your online banking website and choose “JomPAY”

STEP 2

Enter Al-I’tisam Relief Program JomPAY Biller Code:
i. Biller Code: 88278
Biller Code Name: AL-ITISAM MALAYSIA PROJECT
Product Name: AL-I’TISAM ( NGO ) – MALAYSIA

ii. Biller Code: 49874
Biller Code Name: AL-ITISAM OVERSEAS PROJECT
Product Name: AL-I’TISAM ( NGO ) – OTHER COUNTRIES

STEP 3

“Ref-1”: Project Name

STEP 4

“Ref-2”: Contact No

STEP 5

Send bank slip and donor details (name, IC number, mailing address, contact number, fund code) to Al-I’itisam office for issuance of receipt.

Firstly, we would like to express our appreciation and gratitude for your donation and support that enable us to organize humanitarian missions and projects in more than 10 countries worldwide since 2013. Without your generosity and support, all our plannings and ideas will come to nothing. Creativity alone is not enough without the money to move it into reality.

To date, more than a million war and disaster victims, the persecuted minorities, the poor, and the unfortunates have benefitted from our works. We are pleased to inform you that our activities span widely from relief works to human development projects such as education, including vocational training, WASH (water, sanitation, and hygiene), food aid, winter relief, income generation projects, and disaster relief.

Do we have a donation refund policy?

Yes, we do on the provisions that;

  1. The request for a refund must be made within 7 days after the date of the donation made.
  2. Please submit your request for a refund via e-mail to hello@alitisam.com. Please state all the details of your donation including the reason/s for your request.
  3. Don’t forget to submit a copy of your bank-in slip as proof of the donation/s made.

 

How long it takes to process the refund?

  1. If all the requirements have been met, your refund will be banked-in into the same bank account you make your donation from.
  2. The process of refund shall begin immediately after we confirmed that your donation/s has been credited into our bank account.

Can I get a refund donated through a third-party platform?

  • Regret to inform you that no refund will be given for all donations through a third party.

What about a tax-exempt donation/s, can I get a refund if I did by mistake?

  • Yes, you can but in addition to the above conditions, you have to return the original tax-exempt receipt if the receipt has been issued.